Rap-A-Lot Store Policies

Rap-A-Lot Store Policies

Return Policy

1. General Returns

We will accept your return and will refund your credit card for the amount of the items purchased if you:

Return the following items UNOPENED and UNDAMAGED: CDs, DVDs, videos and music cassettes. We will take back UNWORN AND UNOPENED clothing and prints in their original condition.
Include your packing slip and/or order number.
Return your items within 15 days of delivery date.

Pack the product securely with the packing slip and ship to:

Rap-A-Lot Records
PO Box 924190
Houston TX 77292

NOTE: Original and return shipping costs will not be refunded. We cannot return nonqualifying items to you.

2. Damaged or Defective Items

If you have received damaged, defective, or incorrectly shipped merchandise, please notify the Customer Service Department and we will replace or refund your order right away.